Under the California Consumer Privacy Act (CCPA), California residents have the right to request information regarding the categories of personal information that we share with third parties for marketing purposes. California residents can exercise this right by submitting a written request via email to Service@mysurprisehub.com.

Opting Out

If you are a California resident and you do not want your personal information to be sold to third parties for marketing purposes, you can opt-out by sending an email to Service@mysurprisehub.com. Please include the following details in your request:

• Your full name
• Your email address

We will acknowledge your request within 3 days and proceed to process it in accordance with the CCPA.

What Information Do We Collect and How Do We Collect It?

We collect information from you when you use our website, register on our site, place an order, or fill out a form. You can also visit our site anonymously.

Information you provide to us:

When you place an order or register on our site, we may ask you to provide your name, email address, mailing address, phone number, or credit card information. We may also collect any other information you voluntarily provide, including user-submitted photographs.

When you use our website or platform, we automatically collect the following information:

• Internet Protocol Address (IP address): An IP address is assigned by your Internet service provider and is received by our website each time you request a file or web page. We do not collect personally identifiable information from your IP address.

• User-Agent: Your web browser may automatically send information known as "User-Agent" to our website. This information includes data associated with your browser and source device's content delivery software, such as the device type and date/time of visit.

• Information collected by cookies and similar technologies: We may use cookies to improve the performance of our website. For more information on how we use cookies, please refer to the section below.

What Do We Use Your Information For?

We may use the information we collect for the following purposes:

• Personalizing your experience
• Improving our website
• Enhancing customer service
• Processing transactions
• Sending periodic emails

How Do We Protect Your Information?

We employ various security measures to protect your personal information when you place an order or submit your information. We use secure servers and encrypt sensitive/credit information via Secure Socket Layer (SSL) technology.

We do not store private information, such as credit card details, on our servers after a transaction is complete.

Do We Use Cookies?

Yes, we use cookies to compile aggregate data about site traffic and interactions to improve your browsing experience. We may work with third-party service providers to analyze visitor data, but they are not permitted to use this information for any purpose other than assisting us.

Disabling Cookies

You have the option to disable cookies by adjusting your browser settings, although this may affect certain features and functionality of our site.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We comply with the requirements of the Children’s Online Privacy Protection Act (COPPA) and do not collect information from anyone under 13 years of age.

Your Rights

You can opt-out of receiving marketing or promotional communications from us at any time by using the unsubscribe link in our email communications.

If you wish to request access, review, update, rectify, or delete any personal information we have about you, please contact us via email at Service@mysurprisehub.com. Our privacy team will respond promptly.

Your Consent

By using our site, you consent to our Privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If you have any questions regarding this privacy policy, you can contact us at Service@mysurprisehub.com.

Last Edited on 09.17, 2022